In this firm's capacity as insurance and corporate investigators, we have been engaged to collect information that may be deemed “personal information” under the auspices of the Australian Privacy Act 1988.
In general the kinds of information that this organization hold may include an individual’s:
Name, age, address, and telephone number:
Name of employer and employment details, such as nature and capacity of employment,
and information relating to the circumstances from which a claim arises which was supplied by the individual when submitting a claim or lodging a claim form:
Any information relating to the circumstances from which the claim arises which was supplied by the authorised person to or through whom the claim was lodged/submitted and any information relating to the circumstances from which the claim arises which was supplied by immediate or indirect witnesses.
No personal information which may be deemed sensitive will be held or collected.
Contractors
It may be necessary from time to time, to contract our services that involve disclosing personal information to agents whose organizations’ functions are identical to those of this organization. In such circumstances, we undertake to:
Take a reasonable step to ensure that the information we collect, use, or disclose is accurate, complete, and up to date:
Take reasonable steps to protect the personal information we collect, use or disclose from misuse, loss or unauthorized access, modification or disclosure: and
To limit the collection, use, and disclosure to information that is necessary for the main purpose and function mentioned in the preceding section.
When the information is no longer needed
Once the personal information is no longer needed for any purpose for which it may be used or disclosed it is this organization’s policy to take reasonable steps to destroy or permanently de-identify personal information.
Access by an individual to their personal information
In the case where an individual requests access to personal information held, used or collected by this firm, providing that the information is still held and has not been destroyed or permanently de-identified, arrangements will be made for the individual to view such information at our offices by appointment.